Why Your Expats Say That the Cross-Cultural Training Didn’t Help

If you’ve received feedback from your expats that,“The cross-cultural training didn’t really help,” you’re not alone. Companies often invest in cross-cultural training programs, but when employees are on the ground (or figuratively, if virtual), those efforts fall short. Why? Because traditional training focuses too much on surface-level “dos and don’ts”—without equipping people to navigate real-world cultural complexities.